Protecting your personal information is one of 12betvn's top priorities. This Privacy Policy clearly sets out what data we collect, where it is stored, and how it is kept secure.
Welcome to 12betvn. We believe that transparency is the foundation of a trustworthy online betting platform — especially when it comes to handling your personal information. This Privacy Policy will tell you clearly and simply how 12betvn collects your data, why it does so, where it is stored, and how it is kept secure.
This policy applies to 12betvn's main website, mobile app, customer support services, and all our digital platforms. By creating an account or using our services, you are considered to have agreed to this Privacy Policy.
This document will only take a few minutes to read — but those few minutes will assure you that your information is in safe hands. For any questions about our Privacy Policy, support@12betvn.im Contact us at the address below.
12betvn only collects the information necessary to provide you with the best possible service. We never gather unnecessary or excessive data. Below are the types of information we collect and the reasons for doing so:
| Data type | Example | Reason for collection |
|---|---|---|
| Identification information | Full name, date of birth, national ID number | Account Verification & KYC Process |
| Contact information | Email address, mobile number, physical address | Account Management & Notifications |
| Financial information | Payment methods, transaction history | Deposit/Withdrawal processing |
| Technical information | IP address, device information, browser information | Security & Fraud Prevention |
| Usage data | Betting history, login times, preferred games | Service Improvement & Personalization |
| Cookies and tracking | Session cookies, preference data | Improving website functionality |
12betvn does not collect sensitive personal information beyond what is stated above — such as religious beliefs, political opinions, or ethnic identity.
12betvn collects your information in several ways. Each method is fully transparent and based on your consent:
12betvn uses your information only for the specific purposes listed below. We never sell your data to third parties for commercial purposes:
To protect your data, 12betvn has implemented industry-leading technical and organizational security measures. The core components of our security infrastructure are:
Please keep in mind — data transmission over the internet is never 100% secure. It is your responsibility to keep your password confidential and to report any suspicious activity to us.
12betvn uses various types of cookies to keep its website and app running smoothly. Cookies are small text files stored on your device that help improve your browsing experience.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at end of session |
| Functional Cookies | Remembering language preferences and site settings | Up to 1 year |
| Analytics Cookies | Analyzing site traffic and usage patterns | Up to 2 years |
| Marketing Cookies | Showing relevant ads and offers | Up to 30 days |
You can manage or delete cookies at any time through your browser settings. Disabling essential cookies may cause some core site features to stop working.
You have full control over your personal data. 12betvn guarantees you the following rights:
To exercise any of your rights support@12betvn.im— we will respond within 30 business days.
12betvn is a platform operated exclusively for adults aged 18 and above. We do not knowingly collect information from anyone under the age of 18.
Age verification is mandatory during registration. If we are informed that data belonging to anyone under the age of 18 has been collected, we will immediately delete that data and close the associated account.
The 12betvn platform may integrate certain third-party services, such as payment gateways, live chat systems, or analytics tools. These services operate under their own privacy policies and are solely responsible for how they handle your data.
We work only with trusted and accredited service providers. All third parties are required to comply with our data protection standards. Even so, we recommend reading the privacy policies of any third-party websites or services before using them.
12betvn may update this Privacy Policy from time to time. Changes may be made due to service improvements, legal updates, or regulatory requirements. For any significant changes:
Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree to the new policy, you Responsible Gaming Visit the page to learn how to close your account.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Data Privacy Team:
Our data protection isn't just talk — every layer is fully operational. Here's how it works in practice.
From submission to storage, your data is protected at every step with 256-bit SSL encryption — completely unreadable to anyone in between.
What data we collect, why we collect it, and how we use it — all of it is clearly explained in this document. No hidden agendas.
12betvn never sells your personal information to any third party. This is a non-negotiable part of our core policy.
As a licensed international gaming operator, we have legal obligations regarding data protection that are subject to regular audits.
View, correct, or delete your data, or opt out of marketing — it's all in your hands. Just let our support team know.
Our security team monitors systems around the clock. Any suspicious activity is flagged and acted upon immediately.
Your data is secure and the platform is trusted — all that's left is to join. Register with 12betvn alongside millions of Bangladeshi bettors.